Online therapy offers a convenient, accessible, and flexible way to receive mental health support. It’s an excellent option for teens, adults, and couples who have busy schedules or find it difficult to travel to appointments. Many people also find they feel more comfortable talking from a familiar setting like their own home. If you prefer the anonymity and privacy of online communication, online therapy might be a good fit.
Yes! Research shows that online therapy can be just as effective as in-person therapy for a wide range of issues, including anxiety, depression, stress, and relationship problems. Our experienced Registered Counselling Therapists are skilled in providing therapy through a secure online platform.
Getting started with online therapy at Insight Mental Health Counselling is easy. Simply book an intake session with your preferred therapist. You’ll then receive a link to securely fill out an intake form asking questions about yourself and your therapeutic goals. Before the intake session, we’ll send you an email with a link to our secure online therapy platform. To make sure everything runs smoothly for our session, you can log in a few minutes early. This will give you time to adjust your video settings, get comfortable, and make sure you’re all set before we begin.
We understand that finding a completely private space for online therapy isn’t always easy. If privacy at home is a concern, you’re not alone. Many people find that having sessions from their car, an individual library room, or even a peaceful park (weather permitting) works well. And if finding a truly private space feels challenging, please don’t hesitate to talk to your therapist so they can help you explore alternative options.
For the best online therapy experience, we recommend a stable internet connection with sufficient bandwidth for video calls. A desktop computer or laptop with a webcam and microphone is ideal. We recommend using the latest versions of Google Chrome or Mozilla Firefox. If you’re using an iPhone or iPad, you’ll need to download the “Jane Online Appointments” app from the App Store. If you encounter any technical difficulties, our team is here to help!
Yes! The online therapy platform that we use is compliant with Canadian privacy regulations. This means that video, audio, and chat communications cannot be recorded. Online sessions are also encrypted and none of the data is stored anywhere at anytime.
Ready to begin your journey towards a happier, healthier you? Taking the first step is easy! Book here to schedule your intake session. We look forward to connecting with you and providing support every step of the way.
Curious about our fees? Find detailed information about therapy costs on our fees page.
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