Online Counselling

Online Counselling Services

We help teenagers and adults who are dealing with anxiety, stress, and depression and couples who are struggling with their relationship. By using solution focused, narrative, collaborative, and strength based therapies, we’ll help you build confidence, find happiness, and gain insight!

FAQs About Online Counselling

Do You Offer Online Counselling Services?

Yes! We offer online counselling for Canadian teens and adults who want to be confident and happy but are feeling weighed down by anxiety, stress, and depression. In online counselling sessions, we’ll help you to manage and reduce issues that you are currently facing.

Does Online Counselling Work?

Yes! With our online counselling you will receive the same excellent counselling service that you would with my in-person counselling. By using solution focused, narrative, collaborative, and strength based therapies, we’ll help and support you through these difficult times.

How Does Online Counselling Work?

Having an online therapy session is easy! Once selecting a time for your online counselling session, you will receive an email with a link to our secure online platform. We also offer phone sessions too if you would prefer to not have a virtual counselling session.

What Browsers and Devices are supported?

Online counselling sessions are best experienced on a computer or laptop using Chrome or Firefox. If you’re on an iOS device (iPhone, iPad) you will need the Jane Online Appointments app which is available on the app store.

Is Online Counselling Secure?

Yes! The online counselling system that we use is compliant with Canadian privacy regulations. This means that video, audio, and chat communications cannot be recorded. Online sessions are also encrypted and none of the data is stored anywhere at anytime.

How can I do online counselling when I live with roommates/a partner/family?

Many clients who do not live alone have found that that these solutions help:

  • shutting their bedroom door and turning on some music/white noise
  • sitting in your car for the session
  • asking their roommates/partner/family to go for a walk or drive

How Do I Pay for an Online Counselling Session?

We accept all major credit cards for Canadians who want online counselling. Once you book your online therapy appointment you can add your credit card information to your patient profile.

Does My Insurance Cover Online Counselling?

Depending on your health insurance provider or employee benefit plan, it is possible for online counselling services to be covered in full or in part. There are many insurance plans that are covered. Please contact your provider before the first online counselling session to see if RCTs or CCCs are a part of your insurance plan and to verify how your plan compensates you for online counselling services. We don’t offer direct billing but we’ll be happy to provide you with anything you need to submit for possible reimbursement.

How Much Does Online Counselling Cost?

Click here to find out how much our Halifax therapists charge.


Insight Mental Health Counselling